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I never write reviews but my interaction with two fellas from Cassone was very professional and down right amazing . I bought a Freightliner Hooklift truck and a week or so after I got it down south I realized that I dont know much mechanically about the truck I bought . I called the office and they told me the mechanic manager would call , I literally waited 3 minutes and got a call from Jared . I asked about truck , what I need to do periodically and how to do the DPF regeneration . He was very knowledgeable and walked me through each and every question I had . We even did facetime to figure out all the switches on dash and what they do . Also asked about the hooklift itself and he said he will give my number to the guy who built truck . Again in less than 3 minutes I got a call from Brian the manager of the building department . I asked how to flip the adj hook and his way was so easy to do . He took the time to send me pictures of where all my fuses and circuit breakers were for the pto and the added items I had installed on truck , which I did find and they were clearly labeled . These guys both told me I can call them with any additional questions on their cell numbers . This is the kind of service you rarely get these days , even down south . Thank you Jared and Brian !